Automating task creation in ClickUp - A case study from the web agency Tag Expert

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In today's fast-paced business environment, automating tasks can be a game-changer. It can help organizations save time, reduce errors, and increase productivity. One of the best tools to automate tasks is ClickUp, a project management software that allows users to streamline their work and keep track of progress. In this article, we will explore how to automate the creation of tasks based on templates in ClickUp using the real-world example of Tag Expert, a web analytics agency.

Step 1: Understand business processes

To get started with automating tasks in ClickUp, the first step is to understand your business processes. Your processes likely consist of common tasks that are done on a regular basis, as well as specific tasks that are unique to a product or event. By diagramming your process and listing the actions to be taken one by one, you can create a blueprint of your workflow.

Each of these actions can then be broken down into sub-tasks in ClickUp. If these sub-tasks require specific information, you can create a checklist with the necessary fields for each sub-task. By breaking down your processes into sub-tasks and checklists, you can better understand the flow of work and identify areas that can be automated.

Processus Opérationnel

Step 2: Prepare the structure

Once you understand your process, you need to prepare the structure of your ClickUp tasks. Each of the common sub-tasks and specific sub-tasks must be listed one by one. The trigger (the product, the event, the condition) must be represented by a custom field in ClickUp. In the case of Tag Expert, the trigger was a product sold to the client.

To create a clear structure in ClickUp, you should list all the necessary sub-tasks that need to be created for each product or event. You can use a simple format, such as a table or a bullet list, to list out the sub-tasks that need to be created. You should also create a custom field in ClickUp that represents the trigger (the product or event).

Structure des tâches ClickUp

Step 3: Set up ClickUp templates

Modèles de tâches ClickUp

ClickUp offers powerful template functionality, which is key to this method. Once you have prepared the structure of your tasks, it's time to create your templates in ClickUp. You should create templates for your common tasks, as well as those for your tasks that are conditioned by your trigger. Don't forget to create your custom field that will be the trigger. If the sub-tasks of your templates need to contain specific information (assigned, attachment, description), don't forget to fill them in.

You can create templates for each product or event that you sell, and each template should contain all the necessary sub-tasks. By creating templates in ClickUp, you can easily create tasks with all the necessary sub-tasks at once. This can save you a lot of time and effort in setting up new tasks.

Exemple de modèle de tâche ClickUp
Exemple de modèle de tâche ClickUp complet

Step 4: Create automations

The final step is to create automations in ClickUp to orchestrate the system. You need to create an automation for each trigger (product or event). The automation should trigger when the custom field representing the trigger is set to the appropriate value. The automation should then create the appropriate sub-tasks for the task based on the corresponding template.

For example, if the custom field for the trigger is set to a specific product, the automation should create the appropriate sub-tasks for that product based on the corresponding template. This can be done automatically, without the need for manual intervention. You can create automations for all the products and events that you sell, which can save you a lot of time and effort in setting up new tasks.

Exemple d'automatisation ClickUp

The system in action 🎇

Once the automation is set up, the system can work wonders. Tag Expert can use the ClickUp form to enter all the relevant information regarding a project, including the specific trigger (product, event, etc.). The custom field trigger then automatically assigns the correct template to the task, which contains all the necessary sub-tasks for that specific project.

As a result, Tag Expert's project management process has been streamlined, with tasks and sub-tasks created automatically based on a defined set of rules. This approach has significantly reduced the time and effort required to prepare tasks, freeing up more time for the team to focus on the actual work.

Moreover, the automation ensures that all tasks are created consistently and that no critical steps are missed. This leads to a more reliable and efficient project management process, which ultimately translates into higher quality work for the client.

Formulaire ClickUp

Séquence de tâche automatisée ClickUp


Tag Expert's case is just one example of how ClickUp's automation capabilities can be leveraged to optimize project management processes. By following the steps outlined in this article, your organization can also implement an efficient system that saves time, reduces errors, and increases productivity.

The key to success is understanding your business processes, setting up a clear structure in ClickUp, creating templates that reflect your specific needs, and then automating the process. With the right setup, you can create a powerful, reliable, and scalable project management system that ensures consistent results every time.

At UpSys, we have extensive experience in implementing and optimizing ClickUp for organizations of all sizes and in various industries. If you need help getting started with ClickUp or want to improve your existing setup, we offer free consultations to discuss your needs and provide guidance on how to achieve your goals. Contact us today through the meeting link to learn more.

We would like to extend our gratitude to Tag Expert for allowing us to share their successful case study in automating task creation using ClickUp. We appreciate their willingness to collaborate and share their experience with the community.