Bespokely saves about 13 hours a week with ClickUp and Make automations
Before & After
Executive Summary
Bespokely runs e-commerce for several departments at once, from orders and production through to creative and marketing. All of it lived in monday.com, on top of an automation stack that had grown past the point where anyone could trace a failure back to its cause.
UpSys migrated the operation into ClickUp and rebuilt about 250 Make scenarios so each one does a single job. Order tracking went from 3 hours a day to 20 minutes. The whole migration ran with no interruption to the business.
The Challenge
Growth pulled the work apart. Requests arrived in one tool, production ran in another, and anyone who wanted to know where a job stood assembled the answer by hand from both.
Reconciling updates across tools cost 4 hours a week before anyone could see the state of the business.
Order status and production tracking cost 3 hours a day of manual updates and follow-ups.
Creative and marketing briefs moved through 2 hours a week of notification and review cycles.
The Make stack was powerful and impossible to troubleshoot, which made changing platform a risk rather than a project.
Clients had no view of their own jobs, so they asked, and someone answered by hand.
The Solution
One ClickUp workspace now holds every department, and every Make scenario was rebuilt around a single job so a broken run points at one place.
Intake and routing. Requests land in one place and get assigned by rule instead of by conversation.
Named workflow stages. Every department moves work through the same stages, so a handoff needs no explanation.
250 automations, rebuilt one job at a time. Each scenario does one thing, which makes a failure traceable and a change safe.
Dashboards for both sides. Leadership reads load and progress live, and clients follow their own jobs without asking anyone.
The Results
Every department now works from one ClickUp source of truth. Order and production tracking costs 20 minutes a day instead of 3 hours. Cross-department and client visibility costs 30 minutes a week instead of 4 hours. Brief handling costs 15 minutes a week instead of 2 hours.
That adds up to about 13 hours a week returned to the people doing the work. The platform change cost the business no downtime at all.
Cross-department and client visibility
Order status and production tracking
Creative and marketing brief handling
Client Testimonial
We hired UpSys to migrate our entire workflow from monday.com to ClickUp, including recreating about 250 complex Make automations. Ramzi was brilliant, delivering fast, high-quality work with absolutely zero disruption to our business. I would definitely work with them again and highly recommend UpSys for projects of any size.
Adam Keary
Managing Director · Bespokely
ClickUp got built organically. Now nobody can find anything.
That is the same starting point as every story on this page. Tell us what is broken. You get back what a fixed version looks like, with the hours it hands you.
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