Skip to main content
← Back to case studies

Repartim returned over 100% ROI in year one with one consolidated roadmap

Repartim Residential services 2 min read

Repartim returned over 100% ROI in year one with one consolidated roadmap
faster reporting
95%

Executive summary

Repartim is a French residential services provider running 6 to 7 departments, each of which had built its own corner of ClickUp without a shared standard.

Leadership had no consolidated view, and pulling a report across departments took days. UpSys audited the workspace, set governance rules on the parts that were drifting, and trained every user by role. Reporting went from days to minutes, and the project returned over 100 percent ROI in the first year.

The challenge

A workspace where every department invents its own conventions works fine until leadership asks one question across all of them. The answer took days to assemble, and by then the deadline it concerned had often passed.

  • Disconnected workspaces with no standard structure across 6 to 7 departments.

  • Zero consolidated visibility for leadership, reporting that took days, and critical deadlines missed as a result.

  • Uncoordinated feature use and parallel modifications were pushing the workspace toward a rebuild.

  • A tight budget meant the consulting spend had to pay for itself quickly.

The solution

The audit came before any build, and the finding was that the structure was sound and the rules around it were missing.

  • A strategic audit. Every space, list and custom field was reviewed, cleanup opportunities identified, and the core structure validated rather than replaced.

  • A governance framework. Standard status templates, naming conventions and assignment protocols, so a task means the same thing in every department.

  • Guardrails on the risky parts. Custom field creation was limited to key admins and critical views were protected, which stops the drift at its source.

  • Role-based training. Separate sessions for directors, project managers and admins, with hands-on practice and peer learning.

  • Support after handover. Follow-up coaching plus a knowledge base and training recordings for whoever joins next.

The results

One consolidated roadmap gives leadership full cross-department visibility, and reporting dropped from days to minutes, over 95 percent faster. Structure quality moved from a 6 to 7 out of 10 to an 8 to 9, with the governance risks closed.

Every user was trained, and the recordings and documentation cover the next hire. Avoiding a rebuild is what made the numbers work: the project returned over 100 percent ROI inside the first year.

  • Visibility

    Before
    Leadership had no consolidated view across 6 to 7 departments, and reporting took days.
    After
    A single consolidated roadmap gives 100% cross-department visibility, with reporting down from days to minutes (over 95% faster).
  • Structure quality

    Before
    Uncoordinated feature use left the workspace fragile and risky.
    After
    Structure quality rose from a 6-7/10 to an 8-9/10, and governance risks were removed.
  • Adoption and training

    Before
    Teams used ClickUp inconsistently, with no shared standards.
    After
    Every user was trained, and recordings plus documentation support future hires.
  • Return on investment

    Before
    A tight budget meant the consulting spend had to pay off fast.
    After
    The project avoided a costly rebuild and returned over 100% ROI in the first year.

More case studies

ClickUp got built organically. Now nobody can find anything.

That is the same starting point as every story on this page. Tell us what is broken. You get back what a fixed version looks like, with the hours it hands you.

Book a call

9 spots next month